Refunds & Cancellation

1. Cancellation

You can cancel your subscription at any time. After cancellation, you keep access until the end of your current billing period, unless otherwise required by law.

2. Auto-Renewal

Subscriptions renew automatically unless you cancel before the renewal date.

3. Refunds

FitFocus Premium is digital content that you can use right after you pay. Because of that, refunds are limited:

• You can ask for a full refund within 20 minutes of your payment, but only if you have not used any Premium feature yet.
• Using Premium includes generating or regenerating a meal plan or workout plan, swapping a meal, opening the shopping list or plan history, and downloading a PDF.
• After 20 minutes, or once you have used any Premium feature, the payment for the current billing period is not refundable. You can still cancel so you are not charged again.
• Renewal payments follow the same rule, counted from the time of the renewal charge.
• Duplicate charges and billing errors are always refunded.

To ask for a refund, email support from the address on your account within the 20-minute window. We check your account activity before approving it. Nothing in this policy limits rights you have under the consumer law that applies to you.

4. Payment Processing

Billing is handled by our payment provider/merchant-of-record. Approved refunds are processed back to the original payment method when possible.

5. Contact

Support: support@ffocus.me