Refunds & Cancellation
Last updated: 12/28/2025
1. Cancellation
You can cancel your subscription at any time. After cancellation, you keep access until the end of your current billing period, unless otherwise required by law.
2. Auto-Renewal
Subscriptions renew automatically unless you cancel before the renewal date.
3. Refunds
Refund eligibility depends on your location and the circumstances. If you believe you were charged incorrectly, contact support with your account email and payment details.
- We may refund duplicate charges or billing errors.
- We may deny refunds for normal usage within a billing period, where permitted by law.
4. Payment Processing
Billing is handled by our payment provider/merchant-of-record. Approved refunds are processed back to the original payment method when possible.
5. Contact
Support: support@fitfocus.app